Ministry of Hajj
Ministry of Hajj
Ministry of Hajj
Hajj Notices
Hajj Questionnaire

Organizer’s Number Activation Service

This is the process to be followed by the organizer, who has previously undertaken the organization of the arrival of pilgrims during the last three years and is applying for the same allocated number of pilgrims as in previous years:

A. Qualification Period:

1. Completion of an Organizer’s Number Activation application form (Form 01).

2. Completion of an information form connected with the party authorized to execute contracts in case it is authorized to do so (Form 03).

3. Completion of the Undertakings and Declarations form (Form 04).

4. The organizer who has organized the arrival of pilgrims at the 1427 Hajj Season, for a number exceeding 450 pilgrims and less than 900 pilgrims, will be given the opportunity to perform the organizing of 450 pilgrims. Should he desire to serve a larger number of pilgrims, this will be possible only by beginning with 900 pilgrims and more, and not exceeding 3000 pilgrims, pursuant to the conditions pertaining to the share increase conditions indicated under item “Organizer’s Share Increase Application Service”.

5. The minimum number of pilgrims authorized for organizers of pilgrims’ arrival from the following countries (United States of America, United Kingdom, Germany, France, Australia) is 150 pilgrims. The companies whose numbers is less than 150 must merge in consolidated entities.

6. The organizer shall be notified of the final result.

7. In case of approval of qualification, the organizer shall be provided with the number of the approval for approaching the pertinent Tawafa Establishment on the basis thereof.

8. The Tawafa Establishment shall be provided with the names of qualified organizers for early preparedness to complete the processes of bringing the organizer’s cards.

9. The Ministry of Foreign Affairs shall be informed of the list of qualified organizers so that each can be given an entry visa to the Kingdom for the purpose of executing contracts and agreements on the basis thereof.

B. Stage of Execution of Contracts and Agreements:

1. Approaching the Tawafa Establishment pursuant to the approval number.

2. Payment of the administrative service fees to the Establishment.

3. Submission of the official documents that are necessary for the service application.

4. Receiving the organizer’s card.

5. Executing the following contracts:

· Contract of Pilgrims’ accommodation in Makkah Al-Mukarramah. (The organizer shall execute accommodation contracts for the entire number of pilgrims assigned to him and shall ascertain that the leased buildings or hotels are approved by the competent authorities for use as pilgrims accommodation, and that such buildings or hotels shall conform to the provisions of the individual contracts which are executed by the organizer with his pilgrims and as per the agreed specifications. Such contracts shall be endorsed by the Tawafa Establishment in Makkah Al-Mukarramah and shall subsequently be certified by the Branch of the Ministry of Hajj in Makkah Al-Mukarramah).

· Contract of accommodation in Al-Madinah Al-Munawwarah. (The organizer shall execute accommodation contracts for the entire number of pilgrims assigned to him and shall ascertain that the leased buildings or hotels are approved by the competent authorities for use as pilgrims accommodation, and that such buildings or hotels shall conform to the provisions of the individual contracts which are executed by the organizer with his pilgrims and as per the agreed specifications. Such contracts shall be endorsed by the National Guides Establishment in Al-Madinah Al-Munawwarah and shall subsequently be certified by the Branch of the Ministry of Hajj in Al-Madinah Al-Munawwarah).

· Service Contract at the Holy Sites with the Tawafa Establishment. (When executing this contract, the organizer shall pay a sum of S.R.22.50 /Pilgrim, as a reimbursable guarantee designed to confirm the seriousness of the contract).

· Transport Contract with the General Cars Syndicate. (When executing this contract, the organizer shall pay a sum of S.R.18 for each Pilgrim, as a reimbursable guarantee to confirm the seriousness of the contract and shall refrain from executing any contracts for the transportation of pilgrims by any means other than the buses of the General Cars Syndicate).

· The Service Contract with the Consolidated Agents Office. (When executing this Contract, the organizer shall pay the sum of all the service and transport fees for the pilgrims arriving under his umbrella, by one single cheque for the whole number of pilgrims and not for individual pilgrims).

6. Should the organizer so desire, he may authorize the Tawafa Establishment in Makkah Al-Mukarramah to execute the Association and Consolidated Agents Office Contracts against a sum to be determined in respect of its authorization to do so as an additional service.

7. The organizer shall file the file, which shall contain all the contracts and agreements, with the Tawafa Establishment in Makkah Al-Mukarramah,

C. Stage of Obtaining Visas:

1. Registration of the pilgrims arriving under the organizer’s umbrella.

2. Sticking the bar code on the passports of the pilgrims arriving under the organizer’s umbrella.

3. Approaching the Kingdom Embassy or Representation within the period designated by the Embassy for completion of the processing of visa issuance.

4. Providing the Ministry of Hajj, electronically, with the particulars of the pilgrims arriving under the organizer’s umbrella after the issuance of visas to them.